Remote Monitoring and
Management
TAM’s Remote Monitoring & Management Service delivers an outcome based comprehensive solution for your entire enterprise 24X7X365. RM&M includes but not limited to:
- Server Monitoring
- Application Monitoring
- Security Monitoring
- Network Monitoring
- Workstation Monitoring
- Data Protection (Backup and Recovery)
- Maintenance & Management Service Desk (L1, L2, L3 – Onsite Escalation)
- Dashboard & Reporting (Executive, Management, Technical)
- Client Specific Assigned Project Manager
- SLA Management
As part of a broader portfolio of solutions you can extend your coverage to include monitoring and management for your, Video Surveillance System, Access Control System, UC VoIP, and Wireless Infrastructure to give you a holistic view from a single source provider. TAM possesses the people, processes and systems to make delivering high availability solutions easier and more affordable.
Additional benefits clients can realize by implementing RM&M include:
- Reduce Direct Information Technology Cost
- Realize Additional savings from cost avoidance and risk reduction
- Increase Return on IT investment by increasing utilization and efficiencies
- Increase company/division/department valuation by increasing IT - utilization and alignment with the business.
- Re-focus skilled internal IT resources on more strategic initiatives.